Eyewear Experience Specialist

Warby Parker; Salem (NH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Vision and dental insurance

401(k) with company match

Paid holidays

Vacation days

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service on the sales floor and represent our brand with passion. You’ll leverage product knowledge to guide customers, contribute to process improvements, and support team projects in a fast-paced retail environment.

You should bring customer-facing experience, strong communication skills, and a proactive, entrepreneurial mindset. Join us in shaping a goosebump-inducing glasses-shopping experience.

Qualifications

• Customer-facing service experience is a must.
• Strong communication and interpersonal skills.
• Proactive, adaptable problem-solver who reacts quickly.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor
• Delight customers through exceptional service
• Demonstrate product knowledge and offer style advice
• Brainstorm ways to reinvent the retail and glasses-shopping experience
• Anticipate needs of team and customers and lend a hand
• Foster an inclusive culture by treating customers and colleagues with respect

Skills

Customer service

Communication

Team player

Problem solving

Adaptable

Attention to detail

Energetic

Fashion interest

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service on the sales floor and represent our brand with passion. You’ll leverage product knowledge to guide customers, contribute to process improvements, and support team projects in a fast-paced retail environment.

You should bring customer-facing experience, strong communication skills, and a proactive, entrepreneurial mindset. Join us in shaping a goosebump-inducing glasses-shopping experience.