Eyewear Sales & Customer Experience Specialist

Nationalvision1; Mequon (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k with company match

Paid sick time

Employee eyewear discount

Parental leave

College scholarship program

Job summary

National Vision is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals. You will help customers select eyewear based on lifestyle and budget, dispense glasses and contacts, and educate customers on eye care.

Maintain accurate records, communicate order status, and keep the store organized and merchandised to brand standards. We offer training, opportunities for growth, and a supportive team culture.

Qualifications

• 1+ year of retail or customer service experience preferred.
• High School Diploma or equivalent required.
• Versatility: able to multi-task in a fast-paced environment.

Responsibilities

• Deliver exceptional customer service while supporting store sales goals.
• Help customers select eyewear based on lifestyle, prescription, and budget.
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law).
• Educate customers on eyewear and contact lens care.
• Maintain accurate customer and patient records.
• Communicate order status and answer incoming phone calls.
• Keep the store clean, organized, and visually merchandised to brand standards.
• Support inventory control and loss prevention procedures.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Education

High School Diploma

Job description

National Vision is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals. You will help customers select eyewear based on lifestyle and budget, dispense glasses and contacts, and educate customers on eye care.

Maintain accurate records, communicate order status, and keep the store organized and merchandised to brand standards. We offer training, opportunities for growth, and a supportive team culture.