Optical Sales Associate - Eyewear & Customer Experience

Nationalvision1; Muskegon (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k retirement savings with company 0

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

National Vision is seeking a Sales Associate to deliver exceptional customer service while supporting store operations and sales goals. You will assist customers in selecting eyewear, dispense eyeglasses and lenses, and educate customers on care and use.

Role involves maintaining records, handling orders, and staying organized to brand standards. The company offers growth opportunities and a supportive team environment for career advancement.

Qualifications

• 1+ year of retail or customer service experience preferred.
• Able to multitask in a fast-paced environment.
• High school diploma or equivalent required.

Responsibilities

• Provide excellent customer service while supporting store sales goals
• Help customers select eyewear based on lifestyle, prescription, and budget
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law)
• Educate customers on eyewear and contact lens care
• Maintain accurate customer and patient records
• Communicate order status and answer incoming phone calls
• Keep the store clean, organized, and visually merchandised to brand standards
• Support inventory control and loss prevention procedures
• Other duties as assigned
• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

Skills

Customer service

Retail experience

Multi-tasking

Adaptability

Education

High School Diploma or equivalent

Job description

National Vision is seeking a Sales Associate to deliver exceptional customer service while supporting store operations and sales goals. You will assist customers in selecting eyewear, dispense eyeglasses and lenses, and educate customers on care and use.

Role involves maintaining records, handling orders, and staying organized to brand standards. The company offers growth opportunities and a supportive team environment for career advancement.