Eyewear Sales & Customer Experience Specialist

National Vision, Inc.; Summit Township (PA); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

401k retirement savings with company

Parental leave

Employee eyewear discount

College scholarship program

Job summary

National Vision, Inc. is seeking a Sales Associate for Americas Best to deliver an exceptional customer experience while supporting store operations and sales goals. You will assist customers in selecting eyewear, dispense glasses and contacts, and provide lens training where state law allows.

Focus on providing education on eyewear care, maintaining accurate records, and supporting store tasks. We offer competitive pay, benefits, and opportunities for growth; Sundays off are available in many

Qualifications

• 1+ year of retail or customer service experience is preferred.
• Able to work in a fast-paced retail environment.
• Education: High School Diploma or equivalent.
• Location: Summit Township, PA.

Responsibilities

• Provide excellent customer service while supporting store sales goals.
• Help customers select eyewear based on lifestyle, prescription, and budget.
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law).
• Educate customers on eyewear and contact lens care.
• Maintain accurate customer and patient records.
• Communicate order status and answer incoming phone calls.
• Keep the store clean, organized, and visually merchandised to brand standards.
• Support inventory control and loss prevention procedures.
• Other duties as assigned.
• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials.

Skills

Customer service

Retail experience

Multitasking

Communication

Education

High School Diploma or equivalent

Job description

National Vision, Inc. is seeking a Sales Associate for Americas Best to deliver an exceptional customer experience while supporting store operations and sales goals. You will assist customers in selecting eyewear, dispense glasses and contacts, and provide lens training where state law allows.

Focus on providing education on eyewear care, maintaining accurate records, and supporting store tasks. We offer competitive pay, benefits, and opportunities for growth; Sundays off are available in many