Eyewear Sales & Service Specialist

National Vision; King of Prussia (PA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

401k Retirement Savings

Flex Spending Account

Generous Paid Time Off & Company Holid

Employee Eyewear Discount

Overtime pay when applicable

Job summary

National Vision's America's Best stores are seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals. You’ll assist customers in selecting eyewear based on lifestyle and budget, and dispense glasses and contacts with lens care training where allowed by law.

We value 1+ year of retail or customer service experience and the ability to multitask in a fast-paced environment.

Qualifications

• 1+ year of retail or customer service experience preferred.
• Ability to multitask in a fast-paced environment.
• High School Diploma or equivalent required.

Responsibilities

• Provide excellent customer service while supporting store sales goals
• Help customers select eyewear based on lifestyle, prescription, and budget
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law)
• Educate customers on eyewear and contact lens care
• Maintain accurate customer and patient records
• Communicate order status and answer incoming phone calls
• Keep the store clean, organized, and visually merchandised to brand standards
• Support inventory control and loss prevention procedures
• Other duties as assigned
• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

Skills

Customer service

Retail experience

Multi-tasking

Education

High school diploma or equivalent

Job description

National Vision's America's Best stores are seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals. You’ll assist customers in selecting eyewear based on lifestyle and budget, and dispense glasses and contacts with lens care training where allowed by law.

We value 1+ year of retail or customer service experience and the ability to multitask in a fast-paced environment.