Eyewear Sales & Care Consultant - Training & Vision

MyEyeDr.; Hagerstown (MD); On-site; USD 24,000 - 31,000; Full time

Job summary

MyEyeDr. is seeking an Eyewear Consultant to provide personalized eyecare and support our doctors and team in delivering a best-in-class vision care experience to patients in our Hagerstown, MD office.

You will learn the industry with comprehensive training and tools provided to succeed. Join a fast-paced, patient‑focused environment where you’ll help patients select eyewear, explain insurance benefits, and contribute to meeting office goals.

Qualifications

• Experience in a customer facing or sales role.
• Willing to learn about eyewear industry and services.
• Ability to meet office sales goals with a positive attitude.
• Friendly, caring, patient-centric and team-oriented.

Responsibilities

• Provide patients with exceptional customer service by understanding their needs.
• Assist patients in eyewear selection using knowledge of product lines and options to educate patients on best fit.
• Deliver sales plan and office goals by cultivating a patient experience that is built on relationship building and trust.
• Provide patients with comprehensive explanation of insurance benefits.
• Utilize training to fit, measure, and adjust eyeglasses from our wide selection.
• Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames.
• Collaborate with doctor(s) and team members to provide seamless patient experience.
• Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients.
• Participate in other office duties as assigned.

Skills

Customer service

Sales

Team player

Problem solving

Job description

MyEyeDr. is seeking an Eyewear Consultant to provide personalized eyecare and support our doctors and team in delivering a best-in-class vision care experience to patients in our Hagerstown, MD office.

You will learn the industry with comprehensive training and tools provided to succeed. Join a fast-paced, patient‑focused environment where you’ll help patients select eyewear, explain insurance benefits, and contribute to meeting office goals.