Eyewear Sales & Care Concierge

MyEyeDr; Edmond (OK); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Bonuses and commission

Medical and dental coverage

Vision coverage

401(k) with company match

PTO and paid holidays from day one

Job summary

MyEyeDr. in Edmond, OK is seeking an Eyewear Consultant to provide personalized eyecare and help patients select frames and lenses. Training will be provided for those without optical experience. You’ll work with our doctors and teams to ensure a best-in-class patient experience.

The role involves explaining insurance benefits, fitting eyewear, and contributing to office goals. Some weekend and evenings shifts are required.

Qualifications

• Experience in a customer facing or sales related position.
• Willing to learn about industry, product, and services.
• Ability to sell with a “can do” attitude.
• Friendly, caring, and patient-centric person who thrives in a fast-paced environment.

Responsibilities

• Provide patients with exceptional customer service by understanding and advising the patient’s needs
• Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
• Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
• Provide patients with comprehensive explanation of insurance benefits
• Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear
• Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
• Collaborate with doctor(s) and team members to provide seamless patient experience
• Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
• Participate in other office duties as assigned

Skills

Customer service

Sales skills

Team player

Willing to learn

Problem solving

Job description

MyEyeDr. in Edmond, OK is seeking an Eyewear Consultant to provide personalized eyecare and help patients select frames and lenses. Training will be provided for those without optical experience. You’ll work with our doctors and teams to ensure a best-in-class patient experience.

The role involves explaining insurance benefits, fitting eyewear, and contributing to office goals. Some weekend and evenings shifts are required.