Eyewear Experience Specialist

Warby Parker; Reston (VA); On-site; USD 2,066,000 - 3,444,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days

401(k) plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a friendly Sales Advisor to deliver standout service in our stores. You’ll translate brand values into daily interactions, help customers find frames, and contribute to a seamless shopping experience.

This role rewards initiative and teamwork in a fast-paced retail environment, with opportunities to expand product knowledge, engage with technology-driven eyewear, and support ongoing store projects.

Qualifications

• Experience delivering high-quality customer service in a fast-paced retail environment.
• Strong communication skills and ability to connect with diverse customers.
• Proactive, adaptable problem-solver who can work effectively in a team.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor
• Delight customers through exceptional service
• Demonstrate product knowledge and offer styling advice
• Brainstorm improvements to the retail experience
• Anticipate needs of team and customers and lend a hand
• Foster an inclusive culture with respect for customers and colleagues

Skills

Customer service

Communication

Teamwork

Problem solving

Organized

Entrepreneurial spirit

Fashion sense

Tech savvy

Job description

Warby Parker is seeking a friendly Sales Advisor to deliver standout service in our stores. You’ll translate brand values into daily interactions, help customers find frames, and contribute to a seamless shopping experience.

This role rewards initiative and teamwork in a fast-paced retail environment, with opportunities to expand product knowledge, engage with technology-driven eyewear, and support ongoing store projects.