Eyewear Experience Specialist

Warby Parker; Atlanta (GA); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver outstanding service at our retail locations. You’ll directly impact customer experiences, contribute to process improvements, and engage in special projects that embody the Warby Parker brand.

This role blends fashion insight with technology because we believe in making glasses shopping delightful and accessible. The position offers a base compensation with potential variable pay for eligible employees and a strong benefits package.

Qualifications

• Customer-facing experience in a service-minded environment.
• Able to communicate effectively with a variety of people.
• Proactive, adaptable problem-solver who reacts quickly in unexpected situations.
• Positive team player who leads by example.
• Interested in fashion and technology.
• Not on the Office of Inspector General's LEIE list.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through excellent service.
• Demonstrate product knowledge and offer style advice.
• Dream up ways to reinvent retail and the glasses-shopping experience.
• Anticipate the needs of the team and customers and lend a hand.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer service

Communication

Product knowledge

Team collaboration

Organizational skills

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver outstanding service at our retail locations. You’ll directly impact customer experiences, contribute to process improvements, and engage in special projects that embody the Warby Parker brand.

This role blends fashion insight with technology because we believe in making glasses shopping delightful and accessible. The position offers a base compensation with potential variable pay for eligible employees and a strong benefits package.