Eyewear Experience Specialist

Warby Parker; Hingham (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

401(k) Retirement savings plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver outstanding service in our stores nationwide. You’ll translate brand values into every customer interaction, demonstrate product knowledge, and contribute to a seamless, goosebump-inducing glasses-shopping experience.

This role rewards a proactive, adaptable problem-solver who thrives in a fast-paced environment, collaborates with teammates, and helps maintain an inclusive culture.

Qualifications

• Experience in a customer-facing service environment.
• Strong communication and interpersonal skills.
• Able to work in a fast-paced, high-growth company.
• Proactive, adaptable problem-solver with quick thinking.
• Team player who leads by example.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor
• Delight customers through exceptional service
• Demonstrate product knowledge and offer style advice
• Dream up ways to reinvent the retail and glasses-shopping experience
• Anticipate needs of team and customers and lend a hand
• Foster an inclusive culture with respect for customers and colleagues

Skills

Customer service

Communication

Team player

Problem-solving

Organized

Entrepreneurial spirit

Fashion interest

Tech interest

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver outstanding service in our stores nationwide. You’ll translate brand values into every customer interaction, demonstrate product knowledge, and contribute to a seamless, goosebump-inducing glasses-shopping experience.

This role rewards a proactive, adaptable problem-solver who thrives in a fast-paced environment, collaborates with teammates, and helps maintain an inclusive culture.