Eyewear Experience Specialist

Warby Parker; Cary (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Vision and dental insurance

Life insurance & AD&D

Paid sick leave

Paid holidays

Vacation days

401(k)

Parental leave

Short-term disability

Employee Stock Purchase Plan

EAP

Bereavement support

Education reimbursement

Free eyewear

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service on the sales floor and to represent our brand values across our retail locations. You will share expert product knowledge and help create a goosebump-inducing glasses-shopping experience for customers.

You will work with a collaborative team in a fast-paced environment, contributing to process improvements and special projects while maintaining strong communication and organization.

Qualifications

• Customer-facing experience in a service-minded environment.
• Strong communication and interpersonal skills.
• Proactive and adaptable problem-solver in fast-paced settings.
• Attention to detail and organizational abilities.

Responsibilities

• Communicate Warby Parker’s values and brand philosophy on the sales floor.
• Delight customers through outstanding service.
• Demonstrate product knowledge and offer style advice.
• Dream up ways to reinvent retail and the glasses-shopping experience.
• Anticipate the needs of your team and customers and lend a hand.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer service

Proactive problem-solving

Team player

Communication

Organized

Entrepreneurial mindset

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service on the sales floor and to represent our brand values across our retail locations. You will share expert product knowledge and help create a goosebump-inducing glasses-shopping experience for customers.

You will work with a collaborative team in a fast-paced environment, contributing to process improvements and special projects while maintaining strong communication and organization.