Eyewear Experience Lead

Warby Parker; Carmel (IN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Vision and dental insurance

401(k) retirement plan

Paid time off and holidays

Employee stock purchase plan

Parental leave

Discounted eyewear

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service to every customer. You’ll operate on the retail floor with direct interaction, product expertise, and brand storytelling, helping customers fall in love with glasses and the Warby Parker experience.

You’ll collaborate with teammates in a fast-paced environment, bring proactive problem-solving, and contribute to a culture of inclusivity while ensuring accurate product guidance and a goosebump-inducing shopping

Qualifications

• Experience in customer-facing service environment.
• Ability to communicate clearly and warmly with customers.
• Strong product knowledge and the ability to explain features and benefits.

Responsibilities

• Engage customers on the sales floor with Warby Parker values and brand messaging.
• Provide exceptional service to delight customers and drive sales.
• Share product knowledge and fashion/style guidance to help customers choose frames.
• Suggest improvements to store processes and the shopping experience.
• Support teammates and contribute to a respectful, inclusive store culture.

Skills

Customer service

Communication skills

Product knowledge

Team player

Detail oriented

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service to every customer. You’ll operate on the retail floor with direct interaction, product expertise, and brand storytelling, helping customers fall in love with glasses and the Warby Parker experience.

You’ll collaborate with teammates in a fast-paced environment, bring proactive problem-solving, and contribute to a culture of inclusivity while ensuring accurate product guidance and a goosebump-inducing shopping