Eyewear Experience Advisor

Warby Parker; Westlake (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Free eyewear

Paid sick leave

Paid Holidays

401(k) plan

Employee Stock Purchase Plan

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver the best possible service to each customer. In some brands this role is called Sales Associate, but here it’s about fashion, tech, and a goosebump‑inducing shopping experience.

You’ll share our values on the sales floor, delight customers with outstanding service, and develop deep product knowledge to offer expert style advice. Join a fast‑growing team and help reinvent the glasses‑shopping experience for a national audience.

Qualifications

• Customer-facing experience in a service-minded environment.
• Ability to communicate Warby Parker's values and brand philosophy on the sales floor.
• Proactive problem-solver with quick adaptation.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor
• Delight customers through nothing-but-wonderful service
• Demonstrate unparalleled product knowledge and offer exceptional style advice
• Dream up ways to reinvent retail and the glasses-shopping experience
• Anticipate the needs of your team and customers alike, and be at the ready to lend a hand
• Help foster an inclusive culture by treating customers and colleagues with respect

Skills

Customer service

Sales

Communication

Product knowledge

Team player

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver the best possible service to each customer. In some brands this role is called Sales Associate, but here it’s about fashion, tech, and a goosebump‑inducing shopping experience.

You’ll share our values on the sales floor, delight customers with outstanding service, and develop deep product knowledge to offer expert style advice. Join a fast‑growing team and help reinvent the glasses‑shopping experience for a national audience.