Glasses Experience Specialist

Warby Parker; Rochester (MI); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid time off

401(k) Retirement plan

Parental leave

Employee stock purchase plan

Free eyewear

Short-term disability

Paid holidays

Vacation days

Job summary

Warby Parker is hiring a Sales Advisor to deliver exceptional service on the retail floor, translating brand values into memorable customer experiences. You will share product knowledge, guide customers to eyewear that fits their style and needs, and contribute to a goosebump-worthy shopping journey.

Join a fast-paced, customer-first team where collaboration and inclusivity are valued, and where your energy and fashion sense elevate the Warby Parker experience.

Qualifications

• Customer-facing experience in a service-minded environment.
• Strong communication skills, both verbal and written.
• Proactive problem-solver who adapts quickly to situations.
• Positive team player who leads by example.
• Organized, detail-oriented with a can-do attitude.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through exceptional service.
• Demonstrate product knowledge and offer style advice.
• Suggest ideas to reinvent the glasses-shopping experience.
• Anticipate needs of team and customers and lend a hand.
• Foster an inclusive culture by respecting customers and colleagues.

Skills

Customer service experience

Excellent communication

Proactive problem-solving

Team player

Organized attention to detail

Entrepreneurial spirit

Fashion interest

LEIE not applicable

Job description

Warby Parker is hiring a Sales Advisor to deliver exceptional service on the retail floor, translating brand values into memorable customer experiences. You will share product knowledge, guide customers to eyewear that fits their style and needs, and contribute to a goosebump-worthy shopping journey.

Join a fast-paced, customer-first team where collaboration and inclusivity are valued, and where your energy and fashion sense elevate the Warby Parker experience.