Eyewear Experience & Sales Advisor

MyEyeDr; Milford (DE); On-site; USD 35,000 - 52,000; Full time

Job summary

MyEyeDr. in Delaware is seeking an Eyewear Consultant to provide personalized eyecare by assisting patients with frame and lens selections and explaining insurance benefits. You will work closely with doctors and office staff to deliver a best-in-class patient experience.

No optical experience? Training provided. Some weekend/evening shifts required. This role reports to the Office General Manager and aims to help patients see, look, and be their best with a friendly, patient-centered approach.

Qualifications

• Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required)
• A proactive approach to problem solving with an entrepreneurial spirit
• Willing to learn about industry, product, and services
• Ability to sell with a desire to meet office goals with a “can do” attitude
• Friendly, caring, and patient-centric person who thrives in a fast-paced environment
• Team player who is willing to collaborate to provide the best patient experience

Responsibilities

• Provide patients with exceptional customer service by understanding and advising the patient’s needs
• Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
• Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
• Provide patients with comprehensive explanation of insurance benefits
• Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear
• Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
• Collaborate with doctor(s) and team members to provide seamless patient experience
• Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
• Participate in other office duties as assigned

Job description

MyEyeDr. in Delaware is seeking an Eyewear Consultant to provide personalized eyecare by assisting patients with frame and lens selections and explaining insurance benefits. You will work closely with doctors and office staff to deliver a best-in-class patient experience.

No optical experience? Training provided. Some weekend/evening shifts required. This role reports to the Office General Manager and aims to help patients see, look, and be their best with a friendly, patient-centered approach.