Eyewear Sales Advisor & Experience Builder

Warby Parker; Washington (District of Columbia); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Vision & Dental

401(k) plan

Paid holidays

Vacation days

Parental leave

Stock Purchase Plan

EAP

Free eyewear

Job summary

Warby Parker is seeking a Sales Advisor to deliver exceptional service on the sales floor, share product knowledge, and uphold the brand experience. You will contribute ideas to reinvent the retail glasses-shopping journey and support a fast-growing store team.

The role emphasizes customer-centric service, teamwork, and a proactive attitude, with an emphasis on fashion, technology, and inclusive culture.

Qualifications

• Experience in customer service or retail is preferred.
• Ability to learn product knowledge and brand philosophy quickly.
• Comfort working in a fast-paced, high-growth environment.

Responsibilities

• Deliver warm, brand-forward service to customers on the sales floor.
• Share Warby Parker values and product insights to assist purchases.
• Demonstrate product knowledge and offer styling advice.
• Contribute to ideas that improve the in-store experience.
• Collaborate with teammates to support store goals.
• Treat customers and colleagues with respect and inclusivity.

Skills

Customer-facing experience

Proactive problem-solver

Team player

Communication skills

Organized & detail-oriented

Entrepreneurial spirit

Fashion and tech interest

Respectful conduct

Job description

Warby Parker is seeking a Sales Advisor to deliver exceptional service on the sales floor, share product knowledge, and uphold the brand experience. You will contribute ideas to reinvent the retail glasses-shopping journey and support a fast-growing store team.

The role emphasizes customer-centric service, teamwork, and a proactive attitude, with an emphasis on fashion, technology, and inclusive culture.