Eyewear Consultant – Customer Service & Sales

MyEyeDr; Holland (MI); Sur place; USD 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

Vision coverage

Associate discounts

Résumé du poste

MyEyeDr. is hiring an Eyewear Consultant in Holland, MI to provide personalized eyecare and support a trusted team of doctors. Training will be provided; some weekend/evening shifts are required to help patients see and look their best.

Join a high-growth healthcare company focused on delivering a best-in-class experience and community care. This role emphasizes customer service, sales, and collaboration to achieve office goals.

Qualifications

• Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required).
• A proactive approach to problem solving with an entrepreneurial spirit.
• Willing to learn about industry, product, and services.
• Ability to sell with a desire to meet office goals with a “can do” attitude.
• Friendly, caring, and patient-centric person who thrives in a fast-paced environment.
• Team player who is willing to collaborate to provide the best patient experience.

Responsabilités

• Provide patients with exceptional customer service by understanding and advising the patient’s needs.
• Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit.
• Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust.
• Provide patients with comprehensive explanation of insurance benefits.
• Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear.
• Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames.
• Collaborate with doctor(s) and team members to provide seamless patient experience.
• Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients.
• Participate in other office duties as assigned.

Connaissances

Customer service

Sales

Team player

Problem solving

Willingness to learn

Description du poste

MyEyeDr. is hiring an Eyewear Consultant in Holland, MI to provide personalized eyecare and support a trusted team of doctors. Training will be provided; some weekend/evening shifts are required to help patients see and look their best.

Join a high-growth healthcare company focused on delivering a best-in-class experience and community care. This role emphasizes customer service, sales, and collaboration to achieve office goals.