Eyecare Sales Associate — Commission & Benefits

Luxottica; Charlotte (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Luxottica's Charlotte location is seeking an Eyecare Sales Associate to deliver exceptional patient experiences while guiding eyewear selections and ensuring accurate POS transactions.

You will engage with customers, demonstrate product knowledge, and collaborate with optical professionals to meet patients' vision needs. The role emphasizes timely service, accurate fittings, and a welcoming store environment.

Qualifications

• High School graduate or equivalent
• Strong basic math skills
• Effective selling skills
• Familiarity with technology, such as point-of-sale, patient record systems, or other software applications
• Embraces new technology and change
• Strong communicator and listener

Responsibilities

• Greets all patients with a warm welcome. Shows urgency in providing service to patients and satisfying their needs.
• Explores the needs and priorities of patients and links to practice offerings, including eye exam.
• Attentive to details, asks clarifying questions, and consults with Optician as needed.
• Demonstrates superior product knowledge; accurately describes the features and benefits of all products using the appropriate tools.
• Anticipates problems; explores underlying reasons for issues; strives to develop long-term solutions.
• Possesses the ability to multi-task and demonstrates the ability to prioritize and manage time with competing priorities.
• Custom fits glasses and precisely places prescription in lenses.
• Commits to delivery date and time, sets expectations for pick up, seeks feedback about experience and asks for referrals. Genuinely expresses gratitude and thanks the patient.
• Strives to achieve exceptional results on goals and competencies.
• Operates the point-of-sale system, inputting patient information with accuracy and attention to detail.
• When required, creates and tenders sales transactions, following operational processes and standards.
• Presents, celebrates and educates at product pick-up.
• Takes pride in the appearance of the practice and shows initiative to keep displays and inventory clean, attractive, and organized.
• Secures all company assets under one’s control.
• Informs management of potential safety opportunities.
• Adhere to attendance and daily time keeping requirements.
• Adhere to all company policies and procedures.
• Sell on your feet 80%-100% of the time.
• Consistently maintains proper dress code.
• Perform other duties as assigned by Practice Manager or as business needs.

Skills

Excellent selling skills

Strong communication

Familiarity with POS systems

Customer service oriented

Tech savvy

Education

High School diploma or equivalent

Job description

Luxottica's Charlotte location is seeking an Eyecare Sales Associate to deliver exceptional patient experiences while guiding eyewear selections and ensuring accurate POS transactions.

You will engage with customers, demonstrate product knowledge, and collaborate with optical professionals to meet patients' vision needs. The role emphasizes timely service, accurate fittings, and a welcoming store environment.