VIP Retail Experience Specialist

Luxottica; Charlotte (NC); On-site; USD 30,000 - 42,000; Full time

Job summary

EssilorLuxottica is hiring a Sales Associate in Charlotte, NC to deliver an exceptional shopping experience and build lasting brand loyalty.

You will greet customers, communicate product information, and collaborate with management to keep visual standards and stock levels optimal. The role includes serving VIP clients with high-touch service and participating in occasional meetings and shift duties.

Qualifications

• 1 year of sales or customer service experience required.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment while delivering an amazing customer experience.
• Self-motivated and able to work well within a team.

Responsibilities

• Provide an exceptional shopping experience to promote brand loyalty.
• Greet and serve customers; inform merchandisers on stocking needs.
• Maintain visual standards and address customer issues with management assistance.
• Handle VIP clientele with high-touch service to support retention.
• Stay informed about current product assortment and brand messaging.
• Support opening/closing duties and attend occasional work meetings.

Skills

Communication skills

Customer service

Multitasking

Team player

Job description

EssilorLuxottica is hiring a Sales Associate in Charlotte, NC to deliver an exceptional shopping experience and build lasting brand loyalty.

You will greet customers, communicate product information, and collaborate with management to keep visual standards and stock levels optimal. The role includes serving VIP clients with high-touch service and participating in occasional meetings and shift duties.