Eyecare Experience Specialist

Luxottica; Columbus (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off/vacation

Employee discounts

Job summary

LensCrafters in Columbus, Ohio seeks an EyeCare Advisor to deliver the LensCrafters Experience by ensuring high-quality patient care and seamless coordination between doctor and retail functions.

You will greet customers quickly, explain required paperwork and tests, and assist in selecting frames and lenses that suit vision, lifestyle, and budget. Strong customer service and product knowledge are essential.

Qualifications

• High School graduate or equivalent.
• Strong customer service skills (internal and external).
• Knowledge of current fashion trends.
• Strong communicator and listener.

Responsibilities

• Greets customers without delay (within 30 seconds).
• Explains all required paperwork, tests, products and services.
• Assists the customer in selecting frames and lenses that fit vision, lifestyle and budget.

Skills

Customer service

Communication

Sales skills

Cash handling

Teamwork

Education

High School diploma

Tools

POS system

Job description

LensCrafters in Columbus, Ohio seeks an EyeCare Advisor to deliver the LensCrafters Experience by ensuring high-quality patient care and seamless coordination between doctor and retail functions.

You will greet customers quickly, explain required paperwork and tests, and assist in selecting frames and lenses that suit vision, lifestyle, and budget. Strong customer service and product knowledge are essential.