Eyecare Center General Manager & Growth Leader

MyEyeDr.; Indianapolis (IN); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Bonus potential and commissions

Medical and dental coverage

401(k) with company match

Paid holidays and PTO from day one

Job summary

MyEyeDr. Indianapolis is seeking a General Manager to lead an ophthalmic retail clinic, cultivate a collaborative team, and drive patient-focused service.

You will own the office’s success, including patient experiences, financial performance, and staff development in partnership with doctors and support teams. The role requires a strong leader who can coach a diverse team, manage KPI-driven performance, and ensure seamless operations in a fast-paced, guest-centric environment.

Qualifications

• Undergraduate degree or relevant years of experience in a management position (Retail/Hospitality strongly preferred)
• 2+ years in a leadership facing role serving as the main decision maker
• Experience leading two or more employees to help achieve sales and operational objectives
• Experience driving business and sales operations in a complex, customer-facing, fast-paced environment
• Effective communicator, detail oriented and a strong leader that demonstrates the values of MyEyeDr.

Responsibilities

• Build and foster a purpose driven team through recruitment and onboarding, as well as ongoing training and development
• Have direct responsibility for financial success of your office through managing behaviors that drive KPI performance
• Collaborate with doctor(s), home office support, and associate members to provide seamless patient experience
• Deliver key performance indicators with flawless execution of patient experiences and provide in the moment coaching to other office leaders and team members
• Maximize Optometric partnerships through participation and involvement in coverage, walk-in availability and doctor availability
• Lead Doctor of Optometry business partnership and on-going relationship

Skills

Leadership

People management

Sales operations

Customer service

Education

Undergraduate degree or equivalent

Job description

MyEyeDr. Indianapolis is seeking a General Manager to lead an ophthalmic retail clinic, cultivate a collaborative team, and drive patient-focused service.

You will own the office’s success, including patient experiences, financial performance, and staff development in partnership with doctors and support teams. The role requires a strong leader who can coach a diverse team, manage KPI-driven performance, and ensure seamless operations in a fast-paced, guest-centric environment.