EyeCare Advisor - Part-Time Vision Experience Expert

LensCrafters; Gainesville (GA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters in Gainesville, GA is seeking an EyeCare Advisor to deliver the LensCrafters Experience, greet customers, explain tests and services, and support the optometrist and retail team. The role emphasizes accurate patient handling, HIPAA compliance, and seamless collaboration between doctor and store operations.

Ideal candidates bring strong customer service, communication, and math skills; prior retail or optical experience is a plus.

Qualifications

• Strong customer service skills.
• Strong communicator and listener.
• Strong basic math skills.
• Sales skills.
• Organization skills.
• Familiarity with cash register, computers and calculators.

Responsibilities

• Greets customers without delay.
• Promptly answers the telephone.
• Explains all required paperwork, tests, products and services.
• Attentive to details; reviews prescriptions and patient information carefully.
• Shows patience and courtesy to indecisive or difficult customers.
• Operates the POS system with accuracy and attention to details.

Skills

Customer service

Communication

Cash handling

Organization

Sales

Problem solving

Detail oriented

Education

High School diploma

Tools

Cash register

Computers

Calculators

Job description

LensCrafters in Gainesville, GA is seeking an EyeCare Advisor to deliver the LensCrafters Experience, greet customers, explain tests and services, and support the optometrist and retail team. The role emphasizes accurate patient handling, HIPAA compliance, and seamless collaboration between doctor and store operations.

Ideal candidates bring strong customer service, communication, and math skills; prior retail or optical experience is a plus.