EyeCare Advisor: Elevate Patient Care & Vision

Luxottica; Palm Desert (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health care

Retail discounts

Paid time off

Job summary

LensCrafters is seeking an EyeCare Advisor to deliver the LensCrafters Experience and ensure high-quality care for patients and customers. This role links the doctor and retail functions, driving store performance while maintaining exceptional service.

Qualifications include strong customer service and communication skills, familiarity with cash handling, and the ability to explain tests, products, and services. Prior optical or retail experience is preferred.

Qualifications

• Strong customer service and communication skills.
• Ability to explain products, tests and services.
• Familiarity with cash registers and computer systems.

Responsibilities

• Greet customers promptly and courteously.
• Answer phones promptly and professionally.
• Explain paperwork, tests, products, and services.
• Maintain accurate patient records under HIPAA.
• Process prescriptions, orders and payments with care.
• Operate POS system for transactions and discounts.

Skills

Customer service

Communication

Sales skills

Math skills

Cash handling

Job description

LensCrafters is seeking an EyeCare Advisor to deliver the LensCrafters Experience and ensure high-quality care for patients and customers. This role links the doctor and retail functions, driving store performance while maintaining exceptional service.

Qualifications include strong customer service and communication skills, familiarity with cash handling, and the ability to explain tests, products, and services. Prior optical or retail experience is preferred.