Eye Exam Concierge & Vision Care Specialist

Visionworks; Flagstaff (AZ); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks in Flagstaff, AZ is seeking a Clinical Specialist/Optometric Assistant to guide patients through the initial vision-care journey and support their exam needs with a friendly, human approach.

The role involves preliminary testing knowledge, handling records, and assisting OD while transitioning patients to sales. It includes day-to-day store support to ensure a smooth patient experience.

Qualifications

• Related customer or patient experience preferred, but not necessary.

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.

Skills

Customer/patient experience

Education

HS diploma or GED

Job description

Visionworks in Flagstaff, AZ is seeking a Clinical Specialist/Optometric Assistant to guide patients through the initial vision-care journey and support their exam needs with a friendly, human approach.

The role involves preliminary testing knowledge, handling records, and assisting OD while transitioning patients to sales. It includes day-to-day store support to ensure a smooth patient experience.