Eye Clinic Front Desk & Patient Experience Associate

Kleiman Evangelista Eye Centers; Southlake (TX); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Educational reimbursement

401(k) with match

Life Insurance

Disability insurance

Employee assistance program

Paid holidays

Uniform allowance

Job summary

Kleiman Evangelista Eye Centers in Southlake, TX is hiring a full-time Front Desk Receptionist. You will greet patients, answer calls, quote fees, check-in/out, and manage scheduling with a patient-first approach.

We offer training, benefits including medical/dental/vision, 401(k) with match, and paid holidays. Prior clinic experience is valued but not required; dedication to outstanding patient service is essential.

Qualifications

• Two years of patient/customer care experience.
• Excellent oral and written communication skills.
• Able to handle calls, questions and scheduling with professionalism.
• Strong interpersonal skills and attention to detail.

Responsibilities

• Greet patients in a friendly and professional manner.
• Answer, assist, and direct incoming calls to appropriate parties.
• Explain procedures, fees, co-pays, and financing options.
• Check in and out patients and schedule appointments.
• Bill visits through insurance and enter CPT/ICD-10 codes.
• Assist with end-of-day counts and deposits.

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Kleiman Evangelista Eye Centers in Southlake, TX is hiring a full-time Front Desk Receptionist. You will greet patients, answer calls, quote fees, check-in/out, and manage scheduling with a patient-first approach.

We offer training, benefits including medical/dental/vision, 401(k) with match, and paid holidays. Prior clinic experience is valued but not required; dedication to outstanding patient service is essential.