Eye Clinic Call Center Specialist: Patient Scheduling

Seventh-day Adventist Guam Clinic; Tamuning (GU); Vor Ort; USD 28.000 - 36.000; Vollzeit

Zusammenfassung

Seventh-day Adventist Guam Clinic is seeking an Eye Clinic Call Center associate in Guam. The role involves answering phone calls, scheduling appointments, and assisting with payments and balance inquiries while maintaining accurate patient charts.

Candidates should be detail-oriented with strong communication skills and comfortable with basic computer systems. Prior experience is preferred (minimum two years), but full training will be provided; HS diploma or GED is required.

Qualifikationen

• Must be detail-oriented and able to multi-task.
• Minimum two years of experience preferred, but training will be provided.
• HS Diploma or GED required.

Aufgaben

• Answer phone calls and assist with scheduling appointments.
• Assist in collection of payments and balance inquiries.
• Maintain and update patient charts; coordinate referrals and prior authorizations.
• Knowledge of medical terminology and insurance plans.
• Demonstrate effective verbal and written communication; be computer literate.

Kenntnisse

Detail-oriented

Multi-tasking

Customer service

Verbal & written communication

Computer literacy

Ausbildung

HS Diploma or GED

Jobbeschreibung

Seventh-day Adventist Guam Clinic is seeking an Eye Clinic Call Center associate in Guam. The role involves answering phone calls, scheduling appointments, and assisting with payments and balance inquiries while maintaining accurate patient charts.

Candidates should be detail-oriented with strong communication skills and comfortable with basic computer systems. Prior experience is preferred (minimum two years), but full training will be provided; HS diploma or GED is required.