Eye Clinic Call Center

Seventh-day Adventist Guam Clinic; Tamuning (GU); Vor Ort; USD 28.000 - 36.000; Vollzeit

Zusammenfassung

Seventh-day Adventist Guam Clinic is seeking an Eye Clinic Call Center associate in Guam. The role involves answering phone calls, scheduling appointments, and assisting with payments and balance inquiries while maintaining accurate patient charts.

Candidates should be detail-oriented with strong communication skills and comfortable with basic computer systems. Prior experience is preferred (minimum two years), but full training will be provided; HS diploma or GED is required.

Qualifikationen

• Must be detail-oriented and able to multi-task.
• Minimum two years of experience preferred, but training will be provided.
• HS Diploma or GED required.

Aufgaben

• Answer phone calls and assist with scheduling appointments.
• Assist in collection of payments and balance inquiries.
• Maintain and update patient charts; coordinate referrals and prior authorizations.
• Knowledge of medical terminology and insurance plans.
• Demonstrate effective verbal and written communication; be computer literate.

Kenntnisse

Detail-oriented

Multi-tasking

Customer service

Verbal & written communication

Computer literacy

Ausbildung

HS Diploma or GED

Jobbeschreibung

Eye Clinic Call Center -Answer phone calls, assist with scheduling appointments, assist in collection of payments and balance inquiries. Must be detail-oriented, ability to multi-task and able to provide excellent customer service. Maintain and update patient charts, coordinate referrals and prior authorizations. Knowledge of medical terminology and insurance plans. Must have effective communication skills, both verbal/written, and computer literate. Minimum two years of experience is preferred but will train the right candidate. HS Diploma or GED required.

WHO WE ARE

We serve with compassion, professionalism, and a commitment to whole-person care. SDA Clinic in Guam is a mission-driven healthcare organization dedicated to leading people to Christ through high-quality healthcare and education in a compassionate, respectful, and community-centered environment. Our services are rooted in a holistic approach to health, addressing the needs of the body, mind, and spirit. If you feel called to make a difference and align with our mission and values, this position is for you.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The SDA Clinic is an equal opportunity employer, committed to fostering a diverse and inclusive workplace where all individuals are valued and respected.

Join us at SDA Clinic on Guam and help us continue to make a meaningful impact in our island community—safely, compassionately, and faithfully.