Eye Care Technician & Patient Experience Specialist

VSP Ventures; Mountain View (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

VSP Vision is seeking an assistant to support optometrists during eye examinations and patient care, including pre-testing, taking histories, and guiding patients through the clinical experience.

The role requires coordinating with doctors and staff, operating clinical instruments, assisting with contact lens handling, medications, and patient flow. Strong communication and computer skills (MS Office) are essential, with adaptability for a fast-paced environment.

Qualifications

• 1–2 years of experience in related field.
• Proficient with MS Office.
• Strong verbal and written communication.
• Able to work in fast-paced environment.
• Excellent interpersonal skills.

Responsibilities

• Prepare patients before examinations and document history.
• Operate clinical instruments and take measurements for exams.
• Perform contact lens insertion and educate patients.
• Order contact lenses and manage trials inventory.
• Administer ophthalmic medications and scribe for doctor.
• Support patient flow and communicate with staff.
• Assist in office tasks and cross-train in departments.
• Work on special projects as assigned.

Skills

Experience in field

Verbal communication

Written communication

Interpersonal skills

Multitasking

Remote work awareness

Tools

MS Office

Job description

VSP Vision is seeking an assistant to support optometrists during eye examinations and patient care, including pre-testing, taking histories, and guiding patients through the clinical experience.

The role requires coordinating with doctors and staff, operating clinical instruments, assisting with contact lens handling, medications, and patient flow. Strong communication and computer skills (MS Office) are essential, with adaptability for a fast-paced environment.