Eye Care Technician - Patient Care & Diagnostics

Keplr Vision; Wilmington (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Keplr Vision is hiring an Optometric Technician I to support the optometrist with patient care and pre-screening tests. You will collect medical history, document exams, and assist with scheduling and insurance coordination to ensure a smooth patient experience.

The role emphasizes strong communication, multitasking, and attention to detail, with opportunities to develop in a busy clinical setting.

Qualifications

• High school diploma or equivalent is required.
• Excellent verbal and written communication skills are essential.
• Strong multi-tasking and time management skills.
• Strong organizational skills and attention to detail are required.
• Strong problem-solving skills are necessary.

Responsibilities

• Pre-screen patients and administer diagnostic tests under the optometrist’s guidance.
• Gather patient medical history and document exams and follow-up instructions.
• Coordinate patient scheduling and monitor patient flow throughout the office.
• Educate patients on insurance coverage and vision benefits.
• Assist with posting charges for exam fees, co-pays, and products sold.
• Obtain insurance authorizations and verification of benefits.

Skills

Customer service

Verbal communication

Written communication

Multi-tasking

Time management

Organizational skills

Attention to detail

Problem solving

Basic math

Interpersonal skills

Listening skills

Team player

Flexibility

Self-improvement

Continuing education

Education

High school diploma or equivalent

Tools

Electronic Medical Records (EMR)

Job description

Keplr Vision is hiring an Optometric Technician I to support the optometrist with patient care and pre-screening tests. You will collect medical history, document exams, and assist with scheduling and insurance coordination to ensure a smooth patient experience.

The role emphasizes strong communication, multitasking, and attention to detail, with opportunities to develop in a busy clinical setting.