Ophthalmic Technician & Patient Education Specialist

Sight Partners; Seattle (WA); On-site; USD 33,062 - 48,216; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Plan with employer contribution

Company Paid Life Insurance

Generous PTO/Holidays

Robust Ancillary Benefits

EEO Statement

Job summary

Northwest Eyes is seeking a Patient Educator-Ophthalmic Technician to join our team in Seattle. The role focuses on educating patients about premium vision correction options, while supporting clinical and administrative teams to ensure a high-quality patient experience.

The ideal candidate will have ophthalmic practice experience, strong communication skills, and the ability to explain complex medical concepts in patient-friendly language.

Qualifications

• Two years of experience in an ophthalmic practice.
• Certified Ophthalmic Technician (COT) or COA preferred.
• Strong knowledge of vision correction procedures and technologies.
• Proficient with EMR, Microsoft Office, and G-Suite.
• Excellent verbal and written communication skills.

Responsibilities

• Conduct pre-consultation sessions to explain premium vision correction services and packages.
• Answer patient questions with clear, patient-friendly information.
• Use visual aids and brochures to educate patients on services offered.
• Develop and implement marketing strategies to promote premium services within the practice.
• Identify prospective patients during consultations and promote package conversion.
• Ensure accurate documentation of physician exam findings and treatment plans.
• Collaborate with clinical staff to ensure a seamless patient experience from education to treatment.

Skills

Vision correction procedures

Patient education and medical sales

Verbal and written communication

Explain complex concepts simply

EMR / MS Office / G-Suite proficiency

Education

High school diploma or equivalent

COT or COA preferred

Job description

Northwest Eyes is seeking a Patient Educator-Ophthalmic Technician to join our team in Seattle. The role focuses on educating patients about premium vision correction options, while supporting clinical and administrative teams to ensure a high-quality patient experience.

The ideal candidate will have ophthalmic practice experience, strong communication skills, and the ability to explain complex medical concepts in patient-friendly language.