Eye Care Technician - 4-Day Week, Diagnostic & Patient Support

Automatic Data Processing, Inc.; Mount Pleasant (IA); On-site; USD 36,000 - 46,000; Full time

Job summary

American Eyecare is seeking an Optometric Technician to support patient care and clinical operations. You will prepare patients for examinations, perform diagnostic testing, document findings in the EHR, and assist the optometrist with procedures.

The role emphasizes compassion, reliability, and accuracy in a fast-paced healthcare setting. Training is provided for diagnostic equipment and procedures.

Qualifications

• High school diploma or equivalent.
• Medical office experience or ability to learn clinical procedures and healthcare technology.
• Minimum of one year of customer service experience.
• Strong computer skills, including familiarity with Microsoft Office, email, and general office applications.
• Excellent verbal and written communication skills.
• Ability to multitask, prioritize responsibilities, and maintain accuracy in a busy clinical environment.
• Strong attention to detail, organizational skills, and commitment to patient confidentiality.
• Demonstrated reliability and professionalism.

Responsibilities

• Welcome patients, explain examination procedures, and create a comfortable, professional environment throughout the patient visit.
• Prepare patients for examinations by obtaining and documenting medical histories, medications, symptoms, and chief complaints.
• Perform preliminary and diagnostic testing, including visual acuity, lensometry, pupillary assessments, autorefraction, keratometry, pupil distance measurements, color vision, stereopsis, and other testing as directed.
• Document examination findings and test results in the electronic health record (EHR).
• Prepare examination rooms, instruments, and equipment for routine, medical, and urgent patient visits.
• Assist optometrists with examinations and diagnostic procedures within training and practice protocols.
• Communicate patient concerns or changes in condition to the optometrist promptly.
• Coordinate with staff to maintain efficient patient flow and minimize delays.
• Operate and maintain diagnostic equipment per manufacturer guidelines.
• Identify equipment concerns or workflow issues and notify team members.
• Support accurate clinical documentation for continuity of care.
• Assist with contact lens training, patient education, and related services as directed.
• Maintain inventory levels of clinical supplies and assist with ordering.

Skills

Medical office experience

Customer service

Computer skills

Communication skills

Education

High school diploma

Job description

American Eyecare is seeking an Optometric Technician to support patient care and clinical operations. You will prepare patients for examinations, perform diagnostic testing, document findings in the EHR, and assist the optometrist with procedures.

The role emphasizes compassion, reliability, and accuracy in a fast-paced healthcare setting. Training is provided for diagnostic equipment and procedures.