Eye Care Specialist: Onsite & Remote Exams

VisionWorks; Mansfield (MA); On-site; USD 24,000 - 37,000; Full time

Job summary

VSP Vision is seeking a Clinical Specialist/Optometric Assistant to support patients through onsite and remote eye exams. You will prepare patients, perform pre-exam testing, document results in EMR, and coordinate with Optometrists to ensure a smooth patient journey.

In this role you’ll help with insurance preauthorizations, schedule follow-ups, and educate patients on contact lenses and plan benefits. Travel to other store locations may be required.

Qualifications

• One year of related experience.
• Optical or Healthcare background preferred.
• Medical office professionalism required.
• HS diploma, GED or equivalent related job experience.
• Training provided.

Responsibilities

• Complete patient registration and submit data into EMR.
• Assist onsite doctor with eye examinations and document results in EMR.
• Support remote eye exams, including pre-testing and documenting results.
• Transition patients to a retail associate with doctor recommendations.
• Preauthorize insurance in accordance with procedures.
• Schedule appointments and manage exam books, including no-shows and cancellations.
• Maintain patient flow and respond to clinical questions in person and by phone.
• Instruct on contact lens insertion, removal, care, and dispensing readiness.
• Maintain clean environment and assist with equipment and supplies.
• Travel to other locations as needed.

Skills

Customer service

Attention to detail

Team player

Communication skills

Education

HS diploma or GED

Tools

EMR

Job description

VSP Vision is seeking a Clinical Specialist/Optometric Assistant to support patients through onsite and remote eye exams. You will prepare patients, perform pre-exam testing, document results in EMR, and coordinate with Optometrists to ensure a smooth patient journey.

In this role you’ll help with insurance preauthorizations, schedule follow-ups, and educate patients on contact lenses and plan benefits. Travel to other store locations may be required.