Eye Care Practice Manager — Lead Ops & Growth

Rosin Eyecare; Chicago (IL); On-site; USD 36,000 - 58,000; Full time

Job summary

Rosin Eyecare, a longstanding Chicago eyecare provider, seeks a Store Leader to manage operations, lead a team of professionals, and deliver exceptional patient experiences at the N. Clybourn Ave location.

The role emphasizes financial stewardship, strategic staffing, and adoption of new technology to enhance care delivery. Candidates should have 4+ years in management, active optician licensure, and a track record of growth.

Qualifications

• 4+ years management/supervisory experience, preferably in eyecare/healthcare setting.
• Active state optical licensure; must maintain license.
• Proven track record of delivering results and growth.
• Excellent business and financial acumen including operational analysis.
• Familiarity with technology, such as POS, patient record systems, and other software applications.

Responsibilities

• Works closely with managing and associate doctors to ensure the highest standard of patient care and workflow efficiency.
• Conveys a patient-centric approach through leading team performance, coaching, inspiring, and developing team members to deliver unsurpassed patient experiences, every time.
• Recruits and selects high caliber, success-oriented talent and creates a talent pipeline for succession.
• Monitors all aspects of practice operations, provides on-the-job training and support to team members in accordance with Company policy and procedure.
• Analyzes practice financial data and makes recommendations regarding next steps to optimize overall practice profitability.
• Controls profits and expenses for the store, through operational functions, sales and medical/vision insurance claim accuracy, labor, supply ordering, etc.
• Demonstrates deep understanding of eyecare business and patient care and has the capability to transfer knowledge to superior patient experiences and business results.
• Follows workforce management guidelines to optimally staff all practice hours of operation.
• Maintains inventory accuracy through proper inventory management procedures.
• Drives change management activites in the practice to include adoption of new technology, processes, and continued improvement.
• Ensures all Company approved safety programs are implemented and maintained.
• Works weekends and evenings in support of the business needs (varies by location).
• Adheres to attendance and daily time keeping requirements.
• Adheres to all company policies and procedures.
• Consistently maintains proper dress code.

Skills

Management experience

Licensure

Financial acumen

Healthcare/eyecare

Technology fluency

Communication

Education

High School diploma

College degree

Tools

POS systems

Patient records software

Practice management software

Job description

Rosin Eyecare, a longstanding Chicago eyecare provider, seeks a Store Leader to manage operations, lead a team of professionals, and deliver exceptional patient experiences at the N. Clybourn Ave location.

The role emphasizes financial stewardship, strategic staffing, and adoption of new technology to enhance care delivery. Candidates should have 4+ years in management, active optician licensure, and a track record of growth.