Eye Care Patient Experience & Scheduling Specialist

Magruder Eye Institute; Oklahoma City (OK); On-site; USD 20,664 - 30,307; Full time

Job summary

Sylvester Eye Care/Ascend Vision Partners in Oklahoma City seeks a Patient Services Specialist to create a positive patient experience by coordinating registration and payment collection. You will verify demographics, collect co-pays, and support scheduling while ensuring confidentiality and accuracy in all patient interactions.

The role emphasizes professional communication, front-desk efficiency, and collaboration with clinicians to facilitate smooth patient care delivery.

Qualifications

• High School diploma or equivalent, required.
• Certified Patient Services Specialist preferred.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office products.
• Ability to maintain confidentiality of patient information.

Responsibilities

• Greet and check in patients and verify demographics.
• Obtain signatures on patient consents and collect insurance data.
• Collect co-pays and process payments; balance end of day deposits.
• Schedule appointments and manage recall lists.
• Maintain patient confidentiality and respond to inquiries professionally.

Skills

Customer service

Verbal communication

Written communication

Microsoft Office

Confidentiality

Education

High School diploma

Certified Patient Services Specialist

Tools

Microsoft Office

Job description

Sylvester Eye Care/Ascend Vision Partners in Oklahoma City seeks a Patient Services Specialist to create a positive patient experience by coordinating registration and payment collection. You will verify demographics, collect co-pays, and support scheduling while ensuring confidentiality and accuracy in all patient interactions.

The role emphasizes professional communication, front-desk efficiency, and collaboration with clinicians to facilitate smooth patient care delivery.