Eye Care Optician — Patient-Focused, Team-Driven

Kids for the Future; Rosemount (MN); On-site; USD 25,000 - 30,000; Full time

Job summary

Elevate Eyecare in Rosemount, MN is seeking an Optician to provide expert eyewear consultations, guide frame choices, and educate patients on lens options. You will collaborate with optometrists and front desk staff to ensure a seamless patient experience.

You will adjust frames, perform minor repairs, assist with eyewear orders, and help maintain an organized inventory, while delivering exceptional customer service and care to every patient.

Qualifications

• High school diploma or equivalent; optician experience is a plus.
• Exceptional interpersonal and communication skills are essential.
• Detail-oriented with strong organizational abilities.
• Ability to work collaboratively in a team.

Responsibilities

• Provide personalized eyewear consultations based on patients' style, features, and lifestyle.
• Guide patients in selecting frames that complement prescriptions and preferences.
• Educate patients on lens options, coatings, and enhancements.
• Collaborate with optometrists to align lens recommendations with prescriptions.
• Perform frame adjustments for comfort and fit.
• Conduct minor repairs and adjustments to ensure satisfaction.
• Assist patients in placing orders for eyewear, including lenses and frames.
• Manage inventory to keep a well-stocked selection of frames and lenses.
• Support contact lens fittings and coordinate with optometrists as needed.
• Create a positive, customer-friendly atmosphere with high satisfaction.
• Address patient concerns with empathy and professionalism.

Skills

Customer service

Interpersonal communication

Attention to detail

Team collaboration

Eyewear knowledge

Education

High school diploma or equivalent

Job description

Elevate Eyecare in Rosemount, MN is seeking an Optician to provide expert eyewear consultations, guide frame choices, and educate patients on lens options. You will collaborate with optometrists and front desk staff to ensure a seamless patient experience.

You will adjust frames, perform minor repairs, assist with eyewear orders, and help maintain an organized inventory, while delivering exceptional customer service and care to every patient.