Eye Care Operations & Billing Coordinator

Eye Care for Detroit; Detroit (MI); On-site; USD 25,000 - 28,000; Part time

Job summary

Eye Care for Detroit is seeking a part-time Practice Operations & Billing Coordinator to keep our mobile vision care clinic running smoothly in Detroit. You will manage front-office tasks, billing, insurance verification, scheduling, and coordination with laboratories and providers.

The ideal candidate is organized, proactive, and capable of handling multiple priorities in a growing practice, while ensuring HIPAA compliance and delivering excellent patient service.

Qualifications

• At least 1 year of experience in optometry/ophthalmology or healthcare front office.
• Experience with medical billing and insurance verification preferred.
• Strong customer service and communication skills.

Responsibilities

• Manage daily front-office operations, including patient check-in/check-out, scheduling, and follow-up.
• Verify insurance eligibility and benefits before appointments.
• Prepare, submit, and track medical and vision insurance claims.
• Follow up on unpaid or denied claims and assist with accounts receivable.
• Collect copays and payments; maintain transaction records.
• Maintain patient demographics, records, and insurance information.
• Coordinate referrals, authorizations, and communication with providers.
• Assist patients with eyewear selection and basic optical questions.
• Process and track orders for lenses and frames.
• Maintain optical inventory and assist with ordering supplies.
• Support outreach, recalls, appointment reminders, and follow-up care.
• Maintain HIPAA compliance and confidentiality.

Skills

Billing & claims processing

Insurance verification

Front-office operations

Customer service

HIPAA compliance

Tools

EMR systems

Practice management software

Microsoft Excel

Job description

Eye Care for Detroit is seeking a part-time Practice Operations & Billing Coordinator to keep our mobile vision care clinic running smoothly in Detroit. You will manage front-office tasks, billing, insurance verification, scheduling, and coordination with laboratories and providers.

The ideal candidate is organized, proactive, and capable of handling multiple priorities in a growing practice, while ensuring HIPAA compliance and delivering excellent patient service.