Eye Care Front Desk Specialist – Patient Services

Unifeye Vision Partners; Oceanside (CA); On-site; USD 32,000 - 36,000; Full time

Job summary

Unifeye Vision Partners in Oceanside, CA is seeking a Patient Service Representative to check patients in/out, verify information, and manage front desk duties with a focus on accuracy and patient satisfaction.

You will verify insurance, schedule follow-ups, and ensure a smooth patient flow while delivering professional care. This role emphasizes teamwork, reliability, and bilingual communication as optional assets.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of Medical Front Office experience.
• Lead or supervisor experience in a Medical Office preferred.
• Excellent communication and customer service skills.

Responsibilities

• Check in patients, greet warmly and verify information.
• Verify insurance eligibility and scan insurance cards.
• Schedule follow-up appointments and transfers of care.
• Answer phones and collect patient information.
• Maintain lobby area and assist other front office staff.
• Prepare charts and collect patient responsibility.

Skills

Computer skills

Detail oriented

Flexibility

Positivity

Teamwork

Bilingual Spanish (a plus)

Education

High school diploma

2+ years Medical Front Office experience

Lead/supervisor experience in Medical Office (preferred)

Job description

Unifeye Vision Partners in Oceanside, CA is seeking a Patient Service Representative to check patients in/out, verify information, and manage front desk duties with a focus on accuracy and patient satisfaction.

You will verify insurance, schedule follow-ups, and ensure a smooth patient flow while delivering professional care. This role emphasizes teamwork, reliability, and bilingual communication as optional assets.