Eye Care Front Desk & Patient Concierge

KOCH EYE ASSOCIATES; North Kingstown (RI); On-site; USD 24,452 - 26,863; Full time

Job summary

KOCH EYE ASSOCIATES in North Kingstown, RI seeks a PSR - Medical Receptionist to join our busy eye care practice. You will handle patient registration, scheduling, data entry, and front-desk duties to ensure smooth visits.

The role requires excellent customer service, attention to detail, and ability to travel between locations if needed. Strong communication and basic health insurance verification experience preferred; HS diploma required.

Qualifications

• Registration, scheduling, data entry, and payment collection at point of service.
• Verify health insurances and obtain referrals.
• Maintain accurate patient records in the practice management system.
• Understand company policies and procedures.
• Willing to travel to other locations for business needs.

Responsibilities

• Patient registration, scheduling, data entry and processing.
• Educates patients regarding benefits and collects patient payments, at point of service.
• Complete and accurate management of patient data in practice management system.
• Verify health insurances and obtain referrals.
• Organize and maintain medical records.
• Miscellaneous administrative tasks including, but not limited to scheduling, transportation, filing, faxing, etc.
• Must have a clear understanding of company policies including the company manual

Skills

Exceptional Customer Experience

Proactive Communication

Drive for Results

Focus on Efficiency

Teamwork

Adaptability

Learns Quickly

Attention to Detail

Education

High School Diploma or equivalent

Job description

KOCH EYE ASSOCIATES in North Kingstown, RI seeks a PSR - Medical Receptionist to join our busy eye care practice. You will handle patient registration, scheduling, data entry, and front-desk duties to ensure smooth visits.

The role requires excellent customer service, attention to detail, and ability to travel between locations if needed. Strong communication and basic health insurance verification experience preferred; HS diploma required.