Eye Care Center Leader (Optical Manager)

Shopko Optical; Onalaska (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Vacation pay

Volunteer pay

Paid holidays

Personal day

Sick pay

Employee Assistance Program

On-the-Job Training & Certification

Job summary

Shopko Optical in Onalaska, WI is seeking an Optical Manager to lead our team and drive sales, patient care, and customer service objectives. You will supervise dispensing of eyewear, set strategic goals, and collaborate with the Optometrist to deliver strong business results.

The role requires hiring, training, coaching, and managing performance while ensuring compliance with company HR policies and state regulations. Comprehensive benefits and on-the-job training are provided.

Qualifications

• Lead the optical team to maximize sales, profit and patient service objectives.
• Hire, train, coach and manage performance of teammates.
• Proven ability to lead, coach and build relationships in a professional environment.

Responsibilities

• Lead team to execute merchandise, operational and customer service strategies to deliver planned sales, gross margin and financial results.
• Model service, patient care and selling techniques to maximize customer satisfaction and achieve business objectives.
• Hire, train, coach and manage performance of team.
• Partner with Optometrist to ensure team and doctor are working together to drive business and patient/customer care results.

Skills

Leadership

Customer service

Staff training

Communication

Problem solving

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Shopko Optical in Onalaska, WI is seeking an Optical Manager to lead our team and drive sales, patient care, and customer service objectives. You will supervise dispensing of eyewear, set strategic goals, and collaborate with the Optometrist to deliver strong business results.

The role requires hiring, training, coaching, and managing performance while ensuring compliance with company HR policies and state regulations. Comprehensive benefits and on-the-job training are provided.