External Workforce Operations Analyst

Empower; Greenwood Village (CO); On-site; USD 72,000 - 102,000; Full time

Benefits offered by this job

Medical insurance

401(k) retirement plan

Tuition reimbursement

Casual dress

Paid time off

Volunteer time

Leave programs

BRGs

Job summary

Empower is seeking a Workforce Operations Analyst to support the day-to-day execution and governance of the External Workforce lifecycle. You will coordinate onboarding, offboarding, extensions, and transitions for non-FTE resources across multiple systems and stakeholders.

This role requires 2–4+ years in operations or HR-related fields, strong attention to detail, and proficiency with Excel and enterprise systems. A Bachelors in Business/Operations/HR is preferred.

Qualifications

• 2–4+ years in operations, HR operations, procurement support, or similar roles.
• Experience in structured, process-driven environments.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and prioritize effectively.
• Good communication and stakeholder support skills.
• Basic understanding of workflow processes, approvals, and compliance controls.
• Proficiency in Excel and enterprise systems.

Responsibilities

• Coordinate contractor onboarding, extensions, transitions, and offboarding activities.
• Manage stakeholder requirements verification, quote requests, and rate validation.
• Ensure required documentation, approvals, and system access are completed accurately and on time.
• Track contractor status and maintain accurate records across all systems.
• Support daily operations, including intake requests, updates, and changes to contractor engagements.

Skills

Operations experience

Structured processes

Attention to detail

Multitasking

Communication skills

Excel

HR/procurement exposure

Education

Bachelor's degree in Business/HR/Operations

Job description

Empower is seeking a Workforce Operations Analyst to support the day-to-day execution and governance of the External Workforce lifecycle. You will coordinate onboarding, offboarding, extensions, and transitions for non-FTE resources across multiple systems and stakeholders.

This role requires 2–4+ years in operations or HR-related fields, strong attention to detail, and proficiency with Excel and enterprise systems. A Bachelors in Business/Operations/HR is preferred.