External Workforce & MSP Talent Acquisition Analyst

Toyota Deutschland GmbH; Plano (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health care and wellness plans

401(k) with company match

Paid holidays and PTO

Job summary

Toyota Deutschland GmbH in Plano, Texas, is seeking a Talent Acquisition Analyst to oversee external workforce and MSP operations. You'll drive governance, audits, and data-driven improvements across the lifecycle from onboarding to offboarding.

The role emphasizes process optimization, vendor collaboration, and cross-functional partnerships with HR, Procurement, Finance, and Legal to scale the external workforce program.

Qualifications

• 5+ years supporting MSP programs, Workforce Management, Vendor Management, Program Operations, or related functions
• Experience working in a Managed Service Provider (MSP) environment
• Experience supporting contingent labor, non-employee workforce, supplier management, workforce operations, or workforce governance
• Advanced knowledge of Excel and data analysis
• Experience building dashboards, reports, scorecards, or workforce analytics
• Strong process documentation and project management skills
• Exceptional stakeholder management and communication skills
• Ability and willingness to travel 25% of the time

Responsibilities

• Serve as the operational lead for assigned MSP and external workforce processes across intake, requisition support, supplier coordination, onboarding, assignment changes, extensions, conversions, offboarding, invoice reconciliation, and complex issue resolution.
• Monitor program health, resolve exceptions, coordinate corrective actions, elevate material risks, and verify accurate completion across applicable systems.
• Lead workforce audits, data validation, and lifecycle controls. Reconcile worker, manager, supplier, cost center, assignment, end-date, access, and status data; evaluate discrepancies and control gaps; coordinate remediation; maintain evidence; and recommend preventive actions for compliance, access, financial, and business-continuity risks.
• Lead assigned external workforce classification and workforce optimization initiatives, including staff-augmentation versus outsourced-service reviews and SOW-to-contingent-worker conversions.
• Assess opportunities, coordinate approvals, and dependencies, manage milestones and supplier actions, address implementation risks, and maintain governance documentation and stakeholder updates.
• Function as a program partner to the MSP, suppliers, Procurement/IPSS, Workforce Planning, HR Technology, Accounting & Finance, Legal, HR business partners, Security/Asset teams, and business leaders.
• Influence adoption of approved processes, facilitate cross-functional decisions, lead operational escalations, and provide subject‑matter guidance on external workforce practices.
• Lead process improvement, automation, and technology‑enablement initiatives for external workforce operations.
• Map current state, quantify gaps, identify root causes, design scalable future‑state workflows and controls, build or partner on approved solutions, lead testing and adoption, and measure sustained improvements in cycle time, accuracy, risk, rework, and stakeholder effort.
• Develop and maintain SOPs, operational and executive reporting, dashboards, metrics, and program insights. Analyze workforce, supplier, audit, service‑level, volume, aging, exception, spend, and data‑quality trends; assess business impact; and present risks, root causes, options, and recommendations to program leaders and stakeholders.

Skills

MSP programs

Workforce management

Vendor management

Excel

Data analysis

Dashboards

Reporting

Stakeholder management

Travel coordination

Tools

Power BI

Power Automate

Job description

Toyota Deutschland GmbH in Plano, Texas, is seeking a Talent Acquisition Analyst to oversee external workforce and MSP operations. You'll drive governance, audits, and data-driven improvements across the lifecycle from onboarding to offboarding.

The role emphasizes process optimization, vendor collaboration, and cross-functional partnerships with HR, Procurement, Finance, and Legal to scale the external workforce program.