External Communications Lead, Premium Products & Experiences

Information Technology Senior Management Forum; New York (NY); On-site; USD 119,000 - 136,000; Full time

Job summary

Capital One is seeking a Communications Principal Associate to support external communications for our Premium Products & Experiences line. You’ll help shape premium narratives around Travel, Loyalty, Marketing & Spend Experiences and manage media inquiries to elevate our brand externally.

This role demands strong judgment, excellent project management, and the ability to build relationships in a highly matrixed environment while delivering results.

Qualifications

• Bachelor’s degree or military experience required.
• At least 3 years of external communications experience.
• Preferred: public relations or communications experience in financial services, technology, or consumer brands.

Responsibilities

• Assist in the development and execution of proactive communication, talent and tastemaker campaigns and team operations under the guidance of senior team members.
• Collaborate with internal and external stakeholders to execute program elements.
• Liaise with media on in-bound media inquiries.
• Create materials such as media messaging, pitches, media lists, briefing books, social posts for executives.
• Provide project management support horizontally across team, including developing workback plans, keeping project trackers, distilling meetings into actionable next steps.
• Assist with the development of measurement and media coverage reports.
• Coordinate contract deliverables and logistics for talent and tastemaker partners.
• Manage and optimize communications reporting and analytics.

Skills

External communications

Media relations

Project management

Storytelling

Education

Bachelor’s degree or military experience

Job description

Capital One is seeking a Communications Principal Associate to support external communications for our Premium Products & Experiences line. You’ll help shape premium narratives around Travel, Loyalty, Marketing & Spend Experiences and manage media inquiries to elevate our brand externally.

This role demands strong judgment, excellent project management, and the ability to build relationships in a highly matrixed environment while delivering results.