Executive Communications Lead for Premium Products

Capital One; McLean (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

Capital One in McLean, VA seeks a Communications Manager for Premium Products & Experiences to lead integrated communications for an executive leader, connecting the product strategy to Enterprise partners.

You will develop storytelling, draft talking points, manage change communications, and measure impact with real-time KPIs; collaboration with senior leaders and cross-functional teams is essential.

Qualifications

• Bachelor’s degree or military experience required.
• 5+ years of experience developing and implementing integrated communication strategies.
• 5+ years partnering with C‑suite executives on communications.
• 5+ years of experience managing multiple projects.

Responsibilities

• Develop and implement a communications strategy for the head of Loyalty, Marketing & Spend brand and Premium Product & Experiences narrative.
• Drive internal storytelling through digital/video content, executive gatherings, and large associate events.
• Provide counsel to executive communicators and chiefs of staff to craft effective internal communications.
• Lead change‑management communications in support of the business when necessary.
• Draft leader talking points and review presentations.
• Evaluate performance using real-time metrics and KPIs; refine strategies accordingly.
• Partner with internal stakeholders to align communications with business needs.

Skills

Integrated communications strategies

Executive communications with C-suite

Project management

Education

Bachelor’s degree or military experience

Master’s degree in English, journalism, communications, marketing, writing, or PR

Job description

Capital One in McLean, VA seeks a Communications Manager for Premium Products & Experiences to lead integrated communications for an executive leader, connecting the product strategy to Enterprise partners.

You will develop storytelling, draft talking points, manage change communications, and measure impact with real-time KPIs; collaboration with senior leaders and cross-functional teams is essential.