Communications Principal Associate, Premium Products & Experiences

Capital One; New York (NY); On-site; USD 119,000 - 136,000; Full time

Benefits offered by this job

Health benefits

Inclusive benefits

Job summary

Capital One seeks a Communications Principal Associate to oversee external communications for Premium Products & Experiences, including Premium, Travel, Loyalty, Marketing & Spend Experiences. You will manage media inquiries, craft executive messaging, and support thought leadership while collaborating across matrixed teams.

Responsibilities include developing proactive campaigns, creating briefing materials, and coordinating partnerships, with emphasis on strong judgment, relationship-building,

Qualifications

• Bachelor’s degree or military experience is required.
• Public relations or communications experience in financial services, technology, or consumer brands is preferred.
• Ability to manage media inquiries and develop external communications materials.

Responsibilities

• Assist in development and execution of proactive communication campaigns under senior guidance.
• Collaborate with internal/external stakeholders to execute program elements.
• Liaise with media on in-bound inquiries.
• Create media messaging, pitches, lists, briefing books, and social posts for executives.
• Provide project management support and maintain workback plans and trackers.
• Help develop measurement and media coverage reports.
• Coordinate contract deliverables and logistics for talent partnerships.
• Manage and optimize communications reporting and analytics.

Skills

Public relations

Communications

Media relations

Education

Bachelor’s degree or military experience

Job description

Communications Principal Associate, Premium Products & Experiences Capital One is seeking a highly motivated and experienced principal associate to to support external communications for our Premium Products and Experiences line of business. By joining our team, you’ll be expected to push the envelope in driving premium narrative around Premium Products & Travel and Loyalty, Marketing & Spend Experiences to external audiences. This role will be instrumental in managing media inquiries, developing reports, supporting proactive media relations, supporting executive thought leadership and vetting business engagements for reputation risk. Working across teams, you’ll help deliver impactful campaigns and foster strong relationships with key stakeholders. This position requires exceptional judgment, strong project management skills, an ability to build relationships in a highly matrixed environment, and a sustained focus on delivering results. Creative problem-solving, an ability to read the data and the room, and a passion for storytelling are all critical to success in this role. Empathy, teamwork and a sense of humor are essential.

Primary Responsibilities

• Assist in the development and execution of proactive communication, talent and tastemaker campaigns and team operations under the guidance of senior team members
• Collaborate with internal and external stakeholders to execute program elements
• Liaise with media on in-bound media inquiries
• Create materials such as media messaging, pitches, media lists, briefing books, social posts for executives
• Provide project management support horizontally across team, including developing workback plans, keeping project trackers, distilling meetings into actionable next steps
• Assist with the development of measurement and media coverage reports
• Coordinate contract deliverables and logistics for talent and tastemaker partners
• Manage and optimize communications reporting and analytics

Basic Qualifications

• Bachelor’s degree or military experience

Preferred Qualifications

• Public relations or communications experience in financial services, technology, or consumer brands

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Salary

• McLean, VA: $108,900 - $124,300 for Principal Communications Assoc
• New York, NY: $118,800 - $135,600 for Principal Communications Assoc

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Benefits

• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
• Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

Equal Opportunity Employer

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug‑free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail]

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

At Capital One, we’re building a leading information-based technology company.

Still founder‑led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking.

We measure our efforts by the success our customers enjoy and the advocacy they exhibit.