External Client Coordinator Care and Communication Role

Comfort Keepers; Fayetteville (AR); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Company car

Bonus based on performance

Job summary

Comfort Keepers in Fayetteville is seeking an External Client Care Coordinator to support clients and families, ensuring care services are organized, responsive, and delivered with compassion across the community. You will work closely with caregivers, families, and internal staff to keep care services running smoothly, manage caregiver schedules, and help set up new client services from start to implementation. Compensation: $30,000–$45,000 per year.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational ability with shifting priorities.
• Comfortable with basic computer tools and office systems.
• Detail-oriented, dependable and team-focused.

Responsibilities

• Serve as a link between clients, families, caregivers, and office staff.
• Manage and adjust caregiver schedules based on client needs.
• Prepare and organize new client service setups.
• Ensure timely communication to maintain service continuity.
• Keep documentation and care notes accurate.
• Address scheduling conflicts with care.
• Support daily operations and coordination flow.
• Engage in outreach to support community caregiver connections.
• Participate in planning to improve service delivery.

Skills

Interpersonal communication

Organizational skills

Computer skills

Calm under pressure

Dependable

Team-oriented

Tools

Office systems

Job description

Future Opening: External Client Coordinator Care and Communication Role

Full Time • Fayetteville

• Bonus based on performance
• Company car
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

External Client Care Coordinator

Comfort Keepers is seeking a motivated, detail-oriented professional to join our team as a Care Coordination Associate. In this role, you will play a key part in supporting clients and their families, ensuring care services are well-organized, responsive, and delivered with consistency and compassion across the community.

This position is ideal for someone who enjoys meaningful work, strong communication, and being at the center of coordination that helps improve daily lives. You’ll be working closely with caregivers, families, and internal staff to keep care services running smoothly and effectively.

Coverage Areas: Chambersburg, Shippensburg, Newville, Fayetteville, Waynesboro, Blue Ridge Summit, Fannettsburg, and nearby communities

Key Responsibilities

• Serve as a reliable link between clients, families, caregivers, and office teams
• Manage and adjust caregiver schedules based on client needs and updates
• Help prepare and organize new client service setups from start to implementation
• Ensure timely communication across all parties to maintain service continuityKeep documentation, records, and care notes accurate and properly updated
• Address scheduling conflicts and service concerns with efficiency and care
• Work alongside staff to support daily operations and coordination flow
• Engage in outreach efforts to support community presence and caregiver connections
• Participate in planning discussions to improve service delivery and processes
• Provide general administrative and coordination support as needed

Skills & Qualities Needed

• Strong interpersonal and communication abilities
• Highly organized with the ability to manage shifting priorities
• Comfortable using basic computer tools and office systems
• Calm and solution-focused when handling concerns or changes
• Dependable, professional, and attentive to detail
• Team-oriented mindset with a genuine desire to help others

What We Offer

• A supportive and collaborative team environment
• Opportunities for professional growth within the organization
• A meaningful role that makes a real difference in people’s lives

If you are looking for a purpose-driven career where your work directly supports families and strengthens community care,

Compensation: $30,000.00 - $45,000.00 per year