Extended Stay America Premier Kyle - Assistant General Manager OEM

Aimbridge Hospitality; Kyle (TX); Presencial; USD 55 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Daily Pay

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Resumo da oferta

Extended Stay America Premier Suites Austin / Kyle is seeking an Assistant General Manager to lead hotel operations, supervise departments, and uphold service standards, ensuring every guest leaves with a smile. The role emphasizes guest satisfaction, team development, revenue management, cost control, and adherence to safety and brand guidelines, with oversight during the General Manager's absence.

This overtime‑eligible manager position requires leadership, problem solving, and clear

Qualificações

• Five years of progressive hotel experience (Rooms or F&B) or a four-year degree with 2–3 years, or a two-year degree with 3–4 years of related experience.
• Supervisory background required.
• Must hold or obtain certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid.
• Ability to stay calm and objective under pressure.

Responsabilidades

• Oversee multiple departments and drive profitability by managing teams and coordinating with the General Manager.
• Proactively identify challenges and address them to keep daily hotel operations running smoothly.
• Recruit, hire, and train Guest Services staff and support growth through development programs.
• Listen actively, communicate clearly with colleagues and guests.
• Work with financial data to support hotel operations and decision making.
• Leverage Windows OS for reporting and operations tracking.
• Set professional standards for appearance and grooming in line with company guidelines.
• Provide a friendly, service-focused guest experience and supportive team environment.

Conhecimentos

Team leadership

Communication

Problem solving

Financial data analysis

Formação académica

Food Handlers Certification

Alcohol Awareness Certification

CPR Certification

First Aid Certification

Ferramentas

Windows OS

Descrição da oferta de emprego

Join Our Team as an Assistant General Manager!

Are you ready to step into the spotlight? As our Assistant General Manager, you'll be the go‑to hero making sure every guest leaves with a smile and our hotel runs like a well‑oiled machine! When the General Manager is away, the stage is yours—overseeing departments, boosting revenue, keeping costs in check, and helping your teammates shine. We’re looking for someone who leads with confidence, solves problems like a pro, and communicates so well everyone feels heard. If you value top‑notch standards and love bringing happiness to others, this is your chance to turn every day into an adventure. Join us and spark unforgettable moments for our guests—let’s make hospitality fun!

This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

Key Skills/Responsibilities

• Captain of Collaboration: Supervise multiple departments and drive hotel profitability by skillfully managing teams and partnering with the General Manager to keep everything running smoothly.
• Master of Solutions: Proactively spot challenges and tackle them head‑on to ensure every day at the hotel flows as efficiently as possible.
• Talent Scout & Coach: Play a key role in recruiting, hiring, and training Guest Services staff, and help all team members—from managers to hourly employees—grow through exciting development programs and ongoing training.
• Messenger Extraordinaire: Listen actively, understand concerns, and keep the lines of communication crystal clear with both colleagues and guests.
• Numbers Ninja: Confidently work with financial info and data, using your math superpowers to support our hotel’s operations.
• Tech Trailblazer: Make Windows Operating Systems your best friend for smooth management and insightful reporting.
• Organization Champion: Set the standard for professional appearance and grooming, making sure everyone looks sharp and meets company guidelines.
• Hospitality Hero: Bring a friendly, service‑focused attitude to every guest and teammate interaction, ensuring everyone walks away happy.

Education & Experience

• At least five years of progressive hotel experience (Rooms or Food & Beverage), or a four‑year degree with 2–3 years, or a two‑year degree with 3–4 years of related experience.
• Supervisory background required.
• Ability to stay calm and objective under pressure.
• Must hold or obtain certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Extended Stay America Premier Suites Austin / Kyle offers a practical, long‑term workplace designed for guests staying a week, a month, or longer. Team members support suites with fully equipped kitchens, complimentary Wi‑Fi, healthy grab‑and‑go breakfast, and ample space to work, dine, and relax. The property also features on‑site laundry and pet‑friendly rooms, creating a comfortable environment for travelers relocating or working in the area. It’s a dependable, guest‑focused setting ideal for staff who enjoy providing consistent, home‑like hospitality.