Express Service Advisor — Start Your Automotive Career

Steve-Moyer-Subaru; Leesport (Berks County); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Competitive wages with overtime

Comprehensive medical benefits

401(k) retirement plan

Paid time off and vacation

Paid training

Uniforms provided

Employee vehicle purchase programs

Family-owned and community-focused

Long-term job security

Flexible schedule (some Saturdays)

Closed Sundays

Discounts on products and services

Job summary

Steve Moyer Subaru in Leesport, PA seeks an Express Service Advisor to greet customers, explain repair processes, and manage the service experience from start to finish. You will identify needed maintenance, write repair orders, and provide clear, friendly guidance to vehicle owners.

Training is provided, with a focus on career growth within a family-owned dealership. We offer a supportive team, competitive compensation, and benefits, including medical, retirement, and PTO.

Qualifications

• Organized with a friendly and approachable personality.
• Ability to thrive in a fast-paced, dynamic work environment.
• Excellent time management skills to efficiently handle multiple tasks.
• Strong communication skills to effectively engage with customers.
• Automotive knowledge or dealership experience is advantageous but not required.
• Professional and well-groomed appearance reflecting the standards of Steve Moyer Subaru.
• Possession of a clean driving record.
• Willingness to undergo a pre-employment background check and drug screening.

Responsibilities

• Warmly greet customers in the service drive, ensuring prompt, courteous, and effective service at all times.
• Conduct thorough vehicle walk-arounds to identify and communicate necessary maintenance or repairs.
• Accurately write and invoice repair orders, maintaining clear and professional documentation.
• Take full ownership of the customer experience by performing additional tasks that leave a positive and lasting impression on every customer.
• Provide concierge-level support for all owner inquiries, both over the phone and in person, ensuring no customer concerns are overlooked or mishandled.
• Advise customers honestly and thoughtfully on necessary repair and maintenance work, always prioritizing their best interests.

Skills

Organized

Communication skills

Time management

Automotive knowledge

Job description

Steve Moyer Subaru in Leesport, PA seeks an Express Service Advisor to greet customers, explain repair processes, and manage the service experience from start to finish. You will identify needed maintenance, write repair orders, and provide clear, friendly guidance to vehicle owners.

Training is provided, with a focus on career growth within a family-owned dealership. We offer a supportive team, competitive compensation, and benefits, including medical, retirement, and PTO.