Express Sales Manager

Wyndham Indianapolis West; Indianapolis (IN); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a dynamic hospitality environment as an Express Sales Manager, where you will drive immediate revenue through short-term bookings and small group events. This role is perfect for a motivated sales professional who thrives in a fast-paced setting, excels at closing deals quickly, and enjoys building strong client relationships. You'll collaborate with various teams to ensure seamless event execution while utilizing advanced management software to track leads and bookings. If you're passionate about sales and ready to take on new challenges, this is the opportunity for you!

Qualifications

• 2+ years of sales experience in hospitality or event planning.
• Proven success in high-volume, quick-turnaround sales environments.

Responsibilities

• Solicit and close short-term bookings for group rooms and events.
• Negotiate contracts and manage client communication.

Skills

Sales Experience

Negotiation Skills

Communication Skills

Relationship Building

Ability to Work Under Pressure

Education

2+ Years in Hospitality or Event Planning

Tools

Delphi (Amadeus Sales & Event Management Software)

Microsoft Office Suite

Job description

Career Opportunities with Wyndham Indianapolis West

A great place to work.

Current job opportunities are posted here as they become available.

We are seeking a highly motivated and results-driven Express Sales Manager to drive short-term and small group business for our hotel. This role focuses on quick-turnaround sales opportunities, catering to clients requiring immediate bookings, last-minute meetings, and small-scale events with revenues of $10,000 or less. The ideal candidate thrives in a fast-paced, high-volume sales environment, possesses strong relationship-building skills, and can efficiently convert leads into booked business.

Core Responsibilities:

Sales & Business Development:

• Actively solicit, qualify, and close short-term and express bookings for group rooms, meetings, and catering events generating $10,000 or less in revenue.
• Respond promptly to incoming sales inquiries via phone, email, RFPs, and walk-ins to maximize conversion rates.
• Negotiate and prepare contracts, proposals, and banquet event orders (BEOs) to ensure client needs are met.
• Manage and convert leads from third-party platforms, direct inquiries, and repeat business opportunities.
• Work closely with Revenue Management to optimize room rates and maximize revenue for short-term bookings.

Client & Event Coordination:

• Maintain a high level of client service, ensuring smooth communication and execution from inquiry to post-event follow-up.
• Coordinate with Catering, Banquets, and Front Office teams to ensure all event and group details are accurately communicated and executed.
• Conduct property site visits and client tours to showcase available event spaces, guest rooms, and amenities.
• Utilize Delphi (Amadeus Sales & Event Management Software) to track leads, create bookings, and update client records.

Reporting & Administration:

• Maintain accurate and up-to-date records of sales activities, conversion rates, and revenue performance.
• Prepare and distribute weekly reports on short-term group booking trends and revenue generation.
• Collaborate with the marketing team to develop promotional strategies targeting last-minute and express bookings.
• Stay up to date with market trends and competitor offerings to identify new revenue opportunities.

Qualifications & Skills:

• 2+ years of sales experience in hospitality, event planning, or a related field.
• Proven success in high-volume, quick-turnaround sales environments.
• Strong negotiation, communication, and relationship-building skills.
• Ability to work under pressure, meet tight deadlines, and adapt to shifting priorities.
• Proficiency in Delphi (Amadeus Sales & Event Management Software), Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Understanding of hotel revenue management strategies and pricing structures.
• Highly organized, detail-oriented, and driven by meeting and exceeding sales goals.
• Willingness to work flexible hours, including occasional evenings and weekends based on client needs.

Why Join Our Team?

As an Express Sales Manager, you will play a vital role in driving immediate revenue and ensuring a seamless booking experience for last-minute meetings and small group events ($10,000 or less in revenue). This is a great opportunity to be part of a high-energy sales team in a dynamic hospitality environment.

If you have a passion for sales, love working in a fast-paced setting, and excel at closing deals quickly, we invite you to apply!