Express Lube Service Advisor - Fast-Paced Growth & Perks

Kendall Cadillac; Fairbanks (AK); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

401(k) plan

Substantial bonus program

Paid time off

Job summary

Kendall Auto Group in Fairbanks, AK is seeking an Express Lube Service Advisor to join our Express Lube Team. In a fast-paced service department, you will connect with customers, technicians and sales staff to identify service needs and schedule repairs.

The role emphasizes high-level customer service, prioritization, and clear communication. We offer a comprehensive benefits package and opportunities for career growth within Kendall's Alaska network.

Qualifications

• High level customer service experience is required.
• Strong communication skills are essential.
• Ability to manage time effectively and prioritize tasks.
• Comfort with identifying and recommending services to customers.

Responsibilities

• Interface with customers, technicians, and sales staff to identify and sell vehicle repairs and maintenance.
• Verify work performed and diagnose issues.
• Research vehicle history to make educated recommendations.
• Input and maintain customer information; complete tasks efficiently.
• Communicate with customers via telephone, email, and chat; schedule service appointments.

Skills

Customer service

Communication

Time management

Sales ability

Job description

Kendall Auto Group in Fairbanks, AK is seeking an Express Lube Service Advisor to join our Express Lube Team. In a fast-paced service department, you will connect with customers, technicians and sales staff to identify service needs and schedule repairs.

The role emphasizes high-level customer service, prioritization, and clear communication. We offer a comprehensive benefits package and opportunities for career growth within Kendall's Alaska network.