Express Lube Advisor — Fast, Friendly Auto Service

L0169 Lithia Chrysler Dodge Jeep Ram of Corpus Christi; Corpus Christi (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k)

Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia Chrysler Dodge Jeep Ram of Corpus Christi is hiring an Express Lube Advisor to join our service team in Corpus Christi, Texas. Ideal candidates have open availability to work any day or shift, greet customers, identify concerns, provide service recommendations, and create repair orders.

You will explain costs, estimate times, help customers with multi-point inspections, dispatch orders, and ensure smooth handoffs to technicians.

Qualifications

• Attention to detail.
• Typing – enter repair orders efficiently.
• Acceptable driving record and a valid driver's license.
• Customer service skills.

Responsibilities

• Answer incoming calls and follow telephone standards.
• Greet customers, identify their concerns, and recommend appropriate solutions.
• Explain required services, costs, and estimated completion times.
• Conduct a vehicle walk-around to assess customer needs.
• Gain customer approval for recommended services and offer a multi-point inspection.
• Create accurate repair orders using the ADP system.
• Provide accurate estimates, review inspection findings, and obtain approval for additional repairs.
• Dispatch repair orders efficiently and communicate with technicians throughout the repair process.
• Keep customers informed of their vehicle's repair status until completion.
• Process payments, deliver completed vehicles, and complete the Sales-to-Service customer handoff.

Skills

Attention to detail

Typing

Customer service skills

Valid driver's license

Job description

Lithia Chrysler Dodge Jeep Ram of Corpus Christi is hiring an Express Lube Advisor to join our service team in Corpus Christi, Texas. Ideal candidates have open availability to work any day or shift, greet customers, identify concerns, provide service recommendations, and create repair orders.

You will explain costs, estimate times, help customers with multi-point inspections, dispatch orders, and ensure smooth handoffs to technicians.